With thanks to Nadav Avni, Chief Marketing Officer at Radix Technologies, for sharing this with Hospital Hub…
It’s easy to think of an Android TV as simply a smart TV that lets people stream their favourite shows and movies, but it’s much more than that. Using this operating system, companies can transform digital displays into powerful signage systems that relay critical information in a timely manner. More importantly, an Android TV box can remotely connect and manage devices to deliver needed files, updates, and applications.
Think of all the smart devices in a state-of-the-art healthcare facility that could be used to display meaningful messages to your patients. For instance, most offices have kiosks, smart TVs, and digital signs spread across lobbies, waiting rooms, and common areas.
That’s a lot of technology to keep up with, but an Android TV box makes it easy. With a secure, remote connection from a device manager, an IT administrator can install programs or updates, transfer files, and apply patches to a few select devices or the entire fleet. As a result, these digital tools stay up-to-date so your medical office can run more efficiently.
How an Android TV box can serve as a healthcare device
An Android TV box can easily turn any dumb display unit into a smart device. You only need a secure internet connection and a device that supports the Android operating system. Let’s explore the multiple ways medical offices can use Android TV boxes to better serve their patients.
1. Provide patient education
Patients often find themselves in the waiting room until an attending professional can meet them. For busy healthcare centres, this could mean a wait of an hour or more. A strategically placed Android TV box in the waiting room can help pass the time but don’t waste the device on a game show, soap opera, or news channel.
Instead, use the opportunity to display educational facts and tips. For instance, break down the process of correct handwashing or walk patients through how to report a suspected infection. You can even use the device to educate patients on new policies or procedures at your office.
Take advantage of the captive audience to deliver the information you want all your patients to know.
2. Broadcast queue management systems
During busy days, patient lines can instantly go from a few to a few dozen. In a crowded room full of anxious, impatient people, announcements for who’s next can easily be drowned out.
Smart devices like TVs and digital signs can clearly display the order in which patients will be seen. Or they can serve as another way to alert patients that it’s their turn by making a noise or changing their display colour. These add-ons can help capture the crowd’s interest more easily and effectively. They also support those with hearing issues.
When the display is powered by an Android TV box, it’s connected to the entire system, so you only have to make one update in one place. This keeps your office running efficiently.
3. Wayfinding and navigation
Patients looking for their assigned doctors or rooms will often have to wait in line to ask the information booth for directions. Then, customer service staff could inadvertently provide inaccurate information, which can upset an already tense patient.
An Android TV box solution reduces these issues by displaying well-designed maps. Digital displays can accommodate the most extensive list of directions and can even include helpful navigational tips.
What’s more, digital signage can rotate displays so that each location appears on screen consistently every few minutes. This not only provides quick information for patients but also reduces the load of customer service agents so they can focus on other urgent tasks.
4. News and announcements
In between directions and patient education, a digital display device is also the perfect vehicle to show news that patients should know. This includes important announcements like changes in pricing, operating hours, and personnel.
For healthcare companies that need a boost in public relations and credibility, Android TV box-powered displays can also feature recent corporate social responsibility programs. And on days when news is slow, the display devices can play corporate ads repeatedly.
5. Internal services advertising
Dynamic healthcare facilities will look for ways to expand their service offerings, just as they might discontinue non-performing programs. A large-screen display device can effectively profile these new services by highlighting important bullet points, showing video demonstrations, and presenting video testimonials. The presentations can be as short or detailed as needed, and operators can quickly switch between versions.
Digital displays can also post job openings, invitations to bid, and hiring or transfer announcements. In case of inaccurate information, incorrect spelling or grammar, or obsolete data, admins can easily recall or edit displays.
Invest in a device manager to keep your Android TV box running smoothly
Managing both content and the devices themselves requires a reliable Android TV device manager. But how do you know which ones are reliable? For one, look for device managers that use cloud solutions to connect and manage connected devices. The ability to remotely send documents and update operating system files means you won’t need to deploy IT teams for manual updates. Each display device is constantly updated or repaired, no matter where they are.
A reliable device manager also means controlled access to corporate-owned devices. Only authorised operators will be given access to programs and display files. For instance, admins and IT teams will have access to the operating system and other inner workings to make repairs or updates. However, executives and data scientists can only access captured data to generate insights on device use.
Remember, each Android TV box device represents a substantial investment from your company. The best way to generate a faster return on investment (ROI) is to also invest in a reliable Android TV manager. It’s a surefire way to keep your devices running optimally while they stay safe and secure for daily use.
