“Healthwatch Star” award presented to care company for treating patients like a family member
A Gateshead-based care provider that specialises in working with customers requiring care in their own homes has been awarded a prestigious award from the social care and health champion, Healthwatch Gateshead.
Bluebird Care Gateshead is based in the city’s Team Valley and offers personalised home care visits, from 30 minutes to full live-in support. One of its clients nominated the service for a Star award. The Healthwatch Star scheme enables patients to nominate members of the caring professions who they feel have gone above and beyond in their care. The scheme is anonymous and the recipient receives a certificate to display at their place of work.
Bluebird Care’s client said: “They look after my care needs on a daily basis and care and compassion ooze from them. If my needs change they look after me and the carers that they employ are brilliant.”
Katheryn Haswell, Director of Bluebird Care Gateshead (pictured above with her team) said: “I am incredibly proud of my team and the fact that they have been recognised for their care and compassion. It is a testament to the efforts of our outstanding team that I have the privilege to work with. They believe in the Bluebird Care ethos, that we should be delivering care to the very highest standards, the care that we would want for ourselves and for our own family.”
Steph Eduesi, Chief Executive of Healthwatch Gateshead, said: “When people are cared for in their homes they need to feel looked after, safe and confident that their carer has their best interest at heart. We’re delighted to present this Star award in recognition of the support and care that Bluebird Care has shown.”